Arizona Bank & Trust

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We developed these Frequently Asked Questions to help our users with any problems they might have. If you have any suggestions for content on this page, or you have a question that is not covered in these pages, please email us at customerservice@arizbank.com. To begin solving your problem, choose a link below. Thanks!

Enhanced Login Security FAQs
Your online security has always been a top priority. Soon, we will be upgrading your online banking experience with a new security service, which is known in the online security industry as Multifactor Authentication, to further help protect you from identity theft. At Arizona Bank & Trust we refer to this as Enhanced Login Security.

What is Multifactor Authentication/Enhanced Login Security?
Multifactor Authentication is superior security technology that protects your accounts from unauthorized access by strengthening the security of your online banking session. When you login to your interest banking session you can have peace of mind. Powered by the best-of-breed technology, Multifactor Authentication protects against online fraud by providing an additional authentication 'factor' beyond your username and password used today.

Enhanced Login Security will:

	Defend against identity theft and fraud
	Provide added security from any computer, wherever you are
	Make it easy for you with on-time sign-up and convenient access

When will I know that Enhanced Login Security is set for my accounts?
Soon you will be prompted to sign up when you login to your online banking session. Sign up once at your computer, set up your "challenge questions," and you are all set.

How will it affect my online banking experience?
Once you set up your computer, the next time you login it will be business as usual - the rest of your online banking experience will remain exactly the same.

Can I access my account from other computers at my home, office or on the road?
Enhanced Login Security identifies you as the true "owner" of your accounts by recognizing not only your password but your computer as well. If we don't recognize your computer - you've logged in from a public computer or one you haven't used before, for example - we'll ask you challenge questions as an additional line of defense to prevent unauthorized access. With Enhanced Login Security, you'll be protected from whatever computer you are using, whether you are at home or on the go.

For more information on Enhanced Login Security, please contact your bank representative today.

Personal Checking
What if I need to talk to a customer service representative about my account?
Arizona Bank & Trust Customer Service is available by calling (480) 844-4500 or (888) 906-4500.

How do I deposit money into my personal checking account?
You can deposit money at our Arizona Bank & Trust branch or ATM and by using direct deposit — a convenient service that automatically deposits your money directly into your account.

How can I set up direct deposit?
To find out if direct deposit service is available through your employer, contact your payroll or personnel department. If your employer offers this service, give your employer:

	A voided check (not a deposit slip) from your Arizona Bank & Trust account.
	This Arizona Bank & Trust routing number 122106015.

For Social Security/Supplemental Security or other federal government income, call the Social Security administration toll free at 1-800-772-1213 or visit our office. For other types of payments, contact the payer.

Can I use Online Banking if I already have a Arizona Bank & Trust account?
Yes, It's easy to enroll in Online Banking. Sign-up today — click here!

How can I get Online Banking for free?
Online Banking access is FREE for all types of personal Arizona Bank & Trust checking accounts. You can check balances, see if checks or deposits have been posted, transfer money between linked accounts, and more.

What if I have other questions about my checking account?
Call (480) 844-4500 or (888) 906-4500 and ask for customer service.

Personal Savings
How do I open a savings account?
Visit one of our professional Financial Services Counselor at AB&T or apply online.

What if I have questions about opening a savings account?
Call (480) 844-4500 or (888) 906-4500 and ask for customer service.

Loans & Credit
How do I get a loan?
Visit one of our professional Loan Offices or a Financial Services Counselor at AB&T or open an account online.

What if I have questions on my loan?
Call (480) 844-4500 or (888) 906-4500 and ask for customer service

Rates
Are the rates up to date?
Rates are updated periodically. For your convenience, a date is posted below the rates letting you know when they were last updated.

Are these rates the only options?
Arizona Bank & Trust offers a wide variety of products. The rates shown here depict only a small portion of your options. Call (480) 844-4500 or (888) 906-4500 and ask to speak with a Financial Services Counselor to find what options best fit your needs.